Aviation Screening Officer

Position Purpose

This is a casual role for Port Macquarie Airport. The Aviation Screening Officer’s (ASO) role performs duties relevant to the security of persons and property at the airport as defined by the contract with Macquarie Airport Corporation Limited, Qantas, (Macquarie Airport) and Individual Airlines in accordance with the appropriate legislation. The Aviation Security division encompasses the International and Domestic Terminals at Macquarie Airport and special off-site contracts where screening services are required. Employees are expected to apply the highest levels of professionalism through our ‘Security with Service and Integrity’ model whilst operating within a service orientated work environment.  

Workplace Health & Safety

• Comply with health and safety policies and procedures, including the investigation and reporting of hazards and incidents to your manager. 
• Comply with any reasonable instruction related to health and safety.  
• Do not interfere with or misuse anything provided in the interest of health and safety. 
• Understand and reinforce the requirements of HSE to keep our people safe.  
• Meet company HSE requirements. 

Key Responsibilities

• Control the flow of people and goods through the screening point
• Greet the customer and communicate effectively
• Request customers and other persons entering the sterile area, to place itemsof hand luggage and metallic items from their person onto the conveyor
• In (a) the ASO is authorised to allow the item to continue to the point at whichit is claimed by the customer. In (b) or (c) the ASO must alert the bag searchoperative to initiate a physical examination of the item.
• Maintain complete concentration for the entire twenty (20) minute rotationwhilst not engaging in any conversation whilst x-ray unit is in use
• View images of items passing through the x-ray unit and decide if thecontents fall into one of three categories: (a) safe, (b) possible threat, or (c)obvious threat
• In the event that a passenger is required to undertake a physical examinationor the source of the alarm cannot be detected by electronic means, the ASOis to advise the team leader.
• May perform hand-held metal detector search of any person who passesthrough the unit and initiates the alarm device. May ask for the production ofitems in that area i.e. pockets to satisfy himself/herself that items areacceptable
• Be alert to the x-ray monitor operator to undertake a physical examination ofgoods to ensure no contents passing through the screening point are a (b) or(c)
• Greet the customer and effectively communicate the required process
• Maintain control of the item being searched
• In the event that a person alarms, where possible advise the person whatarea of the body is alarming, request they return to the public area and divestitems
• Permit access to those persons who negotiate the walk-through metaldetector (WTMD) without activating the alarm
• ETD must be undertaken on a random continuous basis
• In the event that a person or their hand luggage records a positive test result,the matter is made known to the Supervisor and dealt with in accordance withStandard Operating Procedures.
• When conducting Primary and ETD duties ASO’s may be required to frisk (i.e.pat down) persons entering the sterile areaAll these procedures are carried out with the consent of the passenger or persons passing through the screening point. In the event that the consent is withdrawn at any stage, the matter must be referred to the Team Leader who will advise the customer that they have a right of refusal but this means they will not be permitted to enter the sterile area.
• Access control
• Ad-hoc security work for Airlines
• Aircraft guarding and inspections
• Check baggage inspections at airline check-in counters
• Checked Baggage Screening (CBS) monitoring cargo baggage
• Control Room Operations – CCTV
• Guarding of exit and entry doors and loading docks
• Passenger hand-baggage inspections at Gates & Boarding Lounges
• Queue co-ordination
• Wheel chair escorts

Qualification

• Preferred but not essential

  • Fully certified and accredited to perform Aviation Screening duties as per the requirements of an Aviation Screening Officer - Certificate II in Transport Security Protection (Aviation)

  • Hold an Aviation Security Identification Card (ASIC)

   

  Note: Certis will cover the cost of your training, including a Certificate II in Transport Security Protection (AVI20118) and 40 hours On-the-Job Training. The Certificate II in Transport Security Protection (TSP) is a nationally recognized qualification and is a requirement for all Aviation Screening Officers and is completely FREE with our Registered Training Organization (RTO 45583). 

  Note that to progress into a permanent position you are required to successfully complete the Certificate II in Transport Security Protection (TSP) and, at the end of your On-the-Job Training, be deemed capable of making independent screening decisions.

  • Immediate Start

  • Competitive Hourly Rate

  • Annual increase after probationary period

  • A discount program where employees, and their family members, can save at over 400 retailers Australia wide.

  · FREE Certificate II in Transport Security and Protection (TSP)

  · FREE Staff Parking on site and Uniform will be provided.

  · FREE Ongoing Learning and Development through our Learning Management System (LMS)

  · Minimum of 40 hours on-the-job training

  Mandatory

  • Valid Driver’s License-Full or Provisional

  • Own reliable transportation

• Current 1A Security License, NSW 
• Valid and current First Aid Certificate 
• Fully certified and accredited to perform Aviation Screening duties as per the requirements of an Aviation Screening Officer 
• Hold an Aviation Security Identification Card (ASIC) 

Mandatory  

• Preferred 1A Security Licence, NSW 
• Valid and current First Aid Certificate 

Desirable 

• Valid Driver’s License-Full or Provisional 
• Own reliable transportation 

Skills

• Customer Service skills 
• Clear verbal communication skills 
• Conflict resolution skills 
• Ability to handle pressure 

Knowledge

• Dangerous Goods Awareness 
• Manual handling awareness 
• Workplace Health & Safety Policy 

Experience

• Demonstrated experience in a Customer Service role 
• Previous experience as a security guard is highly desirable but not essential

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
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•    WA  SA48240 
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Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
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•    NT 1093
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