Kerbside Officer

About Certis

Certis Australia is a leading provider of integrated security solutions, committed to creating safer environments for businesses and communities nationwide. With a team of over 3,000 highly trained professionals and state-of-the-art technology, we deliver innovative services to ensure the protection of people, property and critical infrastructure.

Every uniform, badge and role represents more than daily duties – it represents impact. From safeguarding lives to creating welcoming experiences, our people go beyond what meets the eye to make communities safer, businesses stronger and everyday moments better. Here, your career isn’t just a job – it’s a purpose. 

Role Purpose

Kerside Officer are responsible for managing traffic zones, assisting customers (especially those with special needs), and enforcing regulations to keep operations running smoothly and safely, whilst ensuring a positive experience for all.

• Manning and controlling taxi operation to ensure passengers are taken and not refused or abandon by taxi drivers.
• Reporting taxi drivers’ poor behaviour and misconduct.
• Taking care of loading docks and keeping good records of deliveries to tenants.Ensuring Uber operation is not blocking general traffic
• Controlling buses and coaches’ operations.

The Opportunity: Kerbside Officer

Help keep Sydney Airport running smoothly, safely, and with a smile!

What you’ll do:

• Direct traffic and guide vehicles and passengers
• Enforce parking and transport regulations
• Deliver outstanding customer service—especially to those who need it most
• Assist elderly and mobility-impaired travelers
• Communicate via radio and report incidents
• Monitor safety and respond to concerns
• Keep taxi, Uber, bus, and coach operations flowing
• Maintain records for loading docks and deliveries 

What we're looking for

Mandatory:

• White Card (Construction Induction)
• Blue Card (Traffic Control Accreditation)
• Strong communication & conflict resolution skills
• Calm under pressure
• Customer-first attitude

Desirable:

• Experience in traffic control or public-facing roles is a plus—but not required! Full training provided.

Student visa holders are welcome to apply

Why Certis?

• Diverse, supportive team environment
• Exciting local role with global company benefits
• Real opportunities for growth and development

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW 400674602

• ACT 17501220

• QLD 41315

• WA SA48240

• NT 345

• SA ISL 178143

• TAS 3020

Certis Security Australia Pty Ltd

• NSW 405149073

• ACT 17501742

• QLD 3158254

• WA SA 72311

• SA ISL 235794

• VIC Z05 798 61S

• VIC Z05 798 40S

• NT 1093

• TAS 458596293