Security Officer - Level 2

Position Purpose

Join Certis Australia as a Security Officer, reporting to the Site Supervisor, you will be responsible for ensuring the safety and security of people and assets at Rutherford Marketplace on a full-time basis. Dedicated to ensuring safety and serenity, you will bring your exceptional customer service skills to the forefront and embark on a career journey! The Security Officer ensures that service delivery and operational security are maintained without delay or compromise, providing a secure and positive environment for both shoppers and staff.

About Us:

At Certis Australia, we deliver innovative and integrated security solutions to create safer environments. With expertise in security operations, we partner with government and corporate clients to ensure the safety of people and property across diverse sites. Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected and empowered.

Key Responsibilities

• Act as a visible security presence, ensuring the safety of customers, staff, and property.
• Respond swiftly and professionally to incidents, managing emergency situations effectively.
• Defuse tense situations and maintain a calm, approachable, and positive atmosphere.
• Provide high-quality customer service to clients and customers, ensuring their concerns are heard and addressed.
• Complete detailed incident reports and maintain accurate security records.
• Assist with investigations, working closely with the site team to resolve security-related issues.
• Support the team in implementing emergency procedures and maintain awareness of safety protocols.
• Utilise technology to communicate effectively and manage daily security operations.

Qualification

Mandatory

• Current and applicable Security license Cert ll (as per state regulation) 
• Current First aid Certificate 
• Australian/New Zealand Citizen or Permanent resident

Desirable

• Driver's license
• CPR
• Working with children's 
• Base line clearance
• MSIC

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
   

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293