Security Officer - Level 2

Position Purpose

The primary purpose of the Security Officer is to ensure the safety and security of the client site located in Newcastle (Various Sites), its personnel, and visitors. This role involves responding promptly to incidents, conducting foot and vehicle patrols, utilizing electronic security systems, and providing excellent customer service. The Security Officer plays a critical role in maintaining a secure and welcoming environment by implementing effective security measures, recording and reporting incidents, and supporting the university's commitment to safety and inclusivity.

Key Responsibilities

• Conduct incident investigations in a timely manner and ensure that SecurityIncident Reports are completed and submitted.
• Demonstrate knowledge and competence in the implementation ofemergency procedures.
• Promote and encourage a team approach.
• Provide a customer service approach and maintain a fair, courteous andrespectful manner in dealing with clients and customers
• Provide a high-quality security service at client locations.
• Provide excellent customer service.
• Provide protection to the public be ensuring COVID social distancing ismaintained.
• Provide security escorts as required.
• Report and record security breaches and incidents.
• Respond promptly to incidents.
• Take a problem-solving approach to conflict situations and recognise theneed to escalate situations to the manager/supervisor for attention asappropriate.

Qualification

• Current and applicable NSW 1A & 1C Security License.
• Current NSW First Aid Certification.
• Current NSW Driver Licence.
• Australian/New Zealand citizen or permanent Australian resident or hold a visa that entitles you to work in Australia (other than a student or working holiday visa).

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
   

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293