Security Officer - Level 4

Position Purpose

We are seeking a professional and reliable Security Officer to join the QBE on-site security team. In this key role, you’ll be responsible for maintaining a secure and safe environment for staff, visitors, and contractors during standard business hours. You will represent QBE Protective Security with professionalism, ensuring high standards of service, vigilance, and communication.

This is a Level 4 Casual Role based in Parramatta, NSW.

Key Responsibilities

• Conduct daily site checks and patrols to ensure all access points and perimeters are secure
• Maintain accurate records in the QBE reporting system, including daily logs and incident reports
• Provide a strong security presence at the front desk and assist with corporate services as required
• Manage access cards (temporary and contractor) and support the Card Services team with programming requirements
• Escort authorised visitors and contractors within the premises
• Liaise with facilities, base building management, and contractors for maintenance and site works
• Respond to security incidents, emergencies, and alarms in accordance with QBE procedures
• Identify and report WH&S issues and potential risks
• Educate and encourage staff and contractors to comply with security and ID protocols
• Support evacuations and emergency responses as directed by QBE management
• Communicate effectively with key stakeholders and QBE Protective Security

Qualification

To be successful in this role, you will have:

• A current NSW Security Licence
• Current First Aid
• Excellent communication and customer service skills
• Strong attention to detail and a proactive attitude
• Basic computer literacy (for reporting and logging systems)
• Experience in a corporate security environment (highly regarded)

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
   

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293