Security Officer - Level 5

Position Purpose

To carry out guarding duties at guard sites in accordance with SNP Standing Orders and site instructions, in compliance 
with AS4421-1996 and all relevant State and/or Federal legislation. 

NOTE: This section is an overview of the position and role. It is the ‘big picture’ description.  This may include employment tenure; Permanent or Part time.
 

Workplace Health & Safety

• Take reasonable care for your own health and safety and the health and safety of other people in the workplace. 
• Comply with health and safety policies and procedures, including the investigation and reporting of hazards and incidents to your manager.
• Comply with any reasonable instruction related to health and safety. 
• Do not interfere with or misuse anything provided in the interest of health and safety.
• Understand and reinforce the requirements of HSE to keep our people safe. 
• Meet company HSE requirements
   

Key Responsibilities

A Security Officer Level 5 works above and beyond an employee at Levels l,2,3 and 4 and to the level of their skills, competence and training and may co-ordinate the work of Security Officers working in a team environment within a monitoring centre.

• Works individually or in a team environment under limited supervision, which may not necessarily be at the site where the officer is posted;
• Exercises high level communications and interpersonal skills;
• Assists in the provision of training in conjunction with supervisors or trainers;
• Exercises discretion within the scope of this classification level; and
• Exercises computer skills at a higher level than Level 4.

Indicative of the tasks that an employee at this level may be required to perform are the following:

• Keyboard operation to alter the parameters within an integrated intelligent building management or security system, including operating computer programs that have the ability to remotely lock or unlock doors, program access cards, audit door access by individuals as well as recording the time and date of access; and
• Co-ordinate, monitor or record the activities of security officers utilising a verbal or computer based communications system within a monitoring centre including in or in connection with an airport security zone.

A Security Officer Level 5 may be required to perform duties of security officers at Levels 1,2,3 and 4 that are not designed to promote deskilling.
 

Qualification

Mandatory

• Current and applicable Security license Cert ll (as per state regulation) 
• Current First aid Certificate 
• Australian/New Zealand Citizen or Permanent resident

Desirable

• Driver's license
• CPR
• Working with children's 
• Base line clearance
• MSIC
• Cert lll 
• NV1 clearance
• NV2 clearance
• Control Room license 
• RSA 
• White card
   

Skills

• Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Applied learning - Assimilating and applying new job-related information in a timely manner.
• Building positive working relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals.
• Contributing to team success - Actively participating as a member of a team to move the team toward the completion of goals.
• Decision making - Identifying and understanding issues; problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Energy - Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigour, effectiveness, and determination over extended periods of time.
• Information monitoring - Setting up ongoing procedures to collect and review information needed to manage an organisation or ongoing activities within it.
• Manage safety – Being aware of conditions that affect employee safety.  Ensuring all facets of safety are appropriately managed.
• Stress tolerance - Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organisation.
• Work standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
   

Knowledge

• Service industries background 
• Security industry
• Ability to multi task in a busy environment
   

Experience

• Experience in a similar role preferred
• Experience working in a Supervisory position
• Experience working within the Security Industry
   

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
   

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293