Security Officer - Level 2 - Events

Position Purpose

Certis Security Australia is excited to announce the successful tender for additional services to Suncorp Stadium. We are currently on the search for our next superstars to join us on our new journey. Whether your a seasoned professional, looking for some extra hours or new the industry looking for experience and a place to start, we have the support and services to provide through this new venture. We will be conducting multiple recruitment sessions where we can assess, interview and even offer employment on the day. Working at Suncorp brings you close to the action and atmosphere that Suncorp Stadium is famous for. The hours of work will revolve around event hours depending on the event, however Certis also services many other event locations as well as a large portfolio of Clients throughout Australia. If you would like to join a winning team please apply via our recruitment portal or feel free contact me via email to know more Naresh_Makwana@certisgroup.com

Key Responsibilities

• Promote and encourage a team approach.
• Provide a customer service approach and maintain a fair, courteous and respectful manner in dealing with clients and customers
• Provide a high-quality security service at client locations.
• Provide excellent customer service.
• Provide security escorts as required.
• Report and record security breaches and incidents.
• Respond promptly to incidents.
• Take a problem-solving approach to conflict situations and recognise the need to escalate situations to the manager/supervisor for attention as appropriate.

Qualification

Mandatory

• QLD Security Licence with Crowd Control component (Essential)
• First Aid with CPR
• Responsible Service of Alcohol (Desirable)

Desirable

• Driver's license
• Working with children's 
• Base line clearance
• MSIC

Skills

• Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Applied learning - Assimilating and applying new job-related information in a timely manner.
• Building a learning organisation - Evaluating organisational teams and individuals needs with respect to a reference point (i.e. current or future vision), creating an environment that fosters growth and development; establishing processes to monitor development strategies; adjusts strategies in response to continually changing organisational needs.
• Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Customer focus - Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
   

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293