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Security Officer - Rail safety worker

Date:  25 May 2025
Location: 

AU-QLD, AU

Business Unit:  (AU) Protective Services

Position Purpose

Certis has multiple positions available on the Gold Coast for dedicated individuals who enjoy working with the public when providing key safety and security support. The position is a fixed roster mostly geared toward weekend work. We are looking for individuals with great communication skills, who work effectively as a part of a large team and can provide exceptional customer service.

Key Responsibilities

  • Act as a visible security presence, ensuring the safety of customers, staff, and property. 
  • Provide high-quality customer service to clients and customers, ensuring their concerns are heard and addressed.
  • Take a problem solving approach to conflict situations 
  • Promote and encourage team work and professionalism
  • Perform both static, crowd control, screening and escorting
  • Provide way finding to customers and directional assistance 
  • High level personal grooming and presentation 

Qualification

Mandatory

  • Current QLD Security License with Crowd Control (essential)
  • Current Driver Licence
  • Current First Aid Certificate
  • Current or the ability to obtain Railway Cat 3 medical clearance
  • 24/7 Availability
  • Experience in a similar role preferred.
  • Team player
  • Excellent communication skills, both written and verbal

 

Desirable

  • CPR
  • Working with children's check 
  • Base line clearance

Knowledge

  • Service industries background 
  • Security industry

Benefits & Culture

  • Friendly and inclusive environment
  • Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects
  • A discount program where employees, and their family members, can save at over 400 retailers Australia wide
  • A well-being program that provides advice about mental, physical, and financial well-being
  • An Employee Assistance Program (EAP) that is available to employees and their families
  • Cultural diversity is valued and supported 

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter. 

 

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you. 

 

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293
 

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