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Security Officer - Rail safety worker

Date:  25 May 2025
Location: 

AU-QLD, AU

Business Unit:  (AU) Protective Services

Are you a people-focused Security Officer with a passion for safety and customer service?

 

Certis is currently seeking professional and motivated individuals to join our team as Perm Part Time Rail Safety Workers on the Gold Coast. In this public-facing role, you'll be part of a large, supportive team helping to ensure the security and smooth operation of the local transport network.

Key Responsibilities

  • Be a visible and approachable safety presence across rail environments
  • Deliver outstanding customer service and assistance to the public
  • Provide wayfinding and clear directional support
  • De-escalate and manage conflict using a calm, problem-solving approach
  • Support crowd control, access screening, and escorting duties
  • Promote teamwork, professionalism, and service excellence in everything you do
  • Maintain a high level of personal grooming and presentation

Qualification

Mandatory

  • Current QLD Security Licence (with Crowd Control)
  • Minimum 12 months experience as a Security Officer
  • Valid Driver Licence
  • First Aid Certificate
  • Ability to obtain a Rail Category 3 Medical Clearance
  • 24/7 availability for rotating shifts (primarily weekends)
  • Strong verbal and written communication skills
  • A team-first attitude and a proactive mindset

 

Benefits & Culture

What We Offer:

  • Friendly and inclusive environment
  • Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects
  • A discount program where employees, and their family members, can save at over 400 retailers Australia wide
  • A well-being program that provides advice about mental, physical, and financial well-being
  • An Employee Assistance Program (EAP) that is available to employees and their families
  • Cultural diversity is valued and supported 

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.

 

Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter. 

 

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293
 

 

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you. 

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