Security Officer - Services Australia

Position Purpose

Certis Security Australia is currently seeking full-time security officers to provide security services with a government client. We have multiple positions on offer across Brisbane, Gold Coast, Ipswich, Logan, North Brisbane and Redlands area's, this could be a great opportunity to work close to home. Providing static security across Monday-Friday daytime hours, you will need impeccable presentation, great customer service skills and the ability to manage challenging customers.

Key Responsibilities

The successful applicant will be responsible for but not limited to:

• Act as a visible security presence, ensuring the safety of customers, staff, and property.
• Monitor and observe the employees and customers in your designated area
• Provide high quality customer service front line service and support
• Risk identification and issue resolution
• Reporting and recording incidents and various other activities whilst on shift
• Responding to all medical and security incidents
• Strong interpersonal, written and verbal communication skills
• Support the team in implementing emergency procedures and maintain awareness of safety protocols.
• Defuse tense situations and maintain a calm, approachable, and positive atmosphere.

Qualification

Mandatory

• Current and applicable Security license Cert ll (including Crowd Control, Unarmed and Monitoring) 
• Current First aid Certificate 
• Australian/New Zealand Citizen or Permanent resident

Desirable

• Driver's license
• Working with children's 
• Base line clearance
• MSIC

Benefits & Culture

Friendly and inclusive environment

Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects. 

A discount program where employees, and their family members, can save at over 400 retailers Australia wide

A well-being program that provides advice about mental, physical, and financial well-being

An Employee Assistance Program (EAP) that is available to employees and their families

Cultural diversity is valued and supported 

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.  We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293
 

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you. 

If you would like to join a winning team please apply via our recruitment portal or feel free contact me via email to know more Sofhia_Hussein@certisgroup.com