Solutions Manager

Position Purpose

The Solution Manager is responsible for driving new business and portfolio growth within Certis Technology. This role requires close collaboration with engineers, technical stakeholders, and delivery partners to develop and document technical solutions and functional requirements.

The Solution Manager ensures that solutions are successfully project managed to deliver high-quality outcomes while maximising profitability. Additionally, the role involves building and maintaining strong customer relationships and applying commercial acumen to drive business success. Experience in electronic security solutions is highly desirable.

Workplace Health & Safety

Key Responsibilities

1. New Business & Portfolio Growth

• Identify & pursue new business opportunities within the Certis Security.
• Develop & execute strategies to exp& existing services & introduce innovative solutions.

2. Solution Development & Documentation

• Work with engineers & technical stakeholders to design robust, scalable, & efficient solutions.
• Define & document functional & technical requirements for solutions.
• Ensure alignment between customer needs, technical capabilities, & business objectives.

3. Project Management & Delivery

• Oversee solution implementation to ensure timely & high-quality delivery.
• Manage project scope, resources, & risks to optimize profitability.
• Ensure adherence to industry standards & best practices in solution delivery.

4. Stakeholder Engagement

• Liaise with internal & external stakeholders, including engineers, technical teams, & delivery partners.
• Facilitate communication between technical & non-technical stakeholders to ensure clarity & alignment.
• Provide technical guidance & support to customers & partners throughout project lifecycles.

Qualification

Skills

Knowledge

Experience

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Diversity Statement

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293