Business Development Manager

Position Purpose

Certis Security Australia is seeking a talented and strategic Business Development Manager, in Melbourne or Sydney, to lead sales and business development initiatives in our Security operations business.  As the Business Development Manager, you’ll take the lead in driving sales and business development within a designated primary industry segment, while also identifying and expanding opportunities across several secondary segments. This role focuses on acquiring new business, increasing market share, and maximising revenue and gross profit within targeted industries. You will work closely with internal stakeholders to develop and execute growth strategies, position Certis as a trusted partner in security solutions, and capitalise on emerging market opportunities.

About Certis Security Australia

Certis Security Australia is one of the country’s leading security service providers, with a workforce of over 3,000 employees nationwide. We deliver industry-leading security solutions, combining state-of-the-art technology with highly skilled personnel to ensure the highest standards of protection. As part of the Singapore-headquartered Certis Group, we provide integrated security solutions encompassing operations technology, aviation security, frontline protection, and concierge services to clients worldwide. Play a central role in expanding our market presence, securing high-value contracts and making our landscape Safer, Smarter, Better.   

About You

• Proven ability to deliver results in a complex business environment.
• Expertise in strategic selling, account management, contract negotiation, and business planning.
• Strong commercial orientation and business acumen.
• Highly developed negotiation, communication, organizational, and influencing skills.
• Ability to work collaboratively with other business units.
• Ability to identify and generate new business opportunities.
• Advanced organizational and time management skills.
• Drive and ambition.
• Exceptional presentation skills.
• Proficiency in using a CRM system.
• Willingness to travel.
• Experience in the security industry is desired but not essential; an appreciation for Security and ability to think laterally and cross industry experience essential

Key Responsibilities

• Develop and execute strategies to secure new business opportunities.
• Focus on high-value contracts to drive revenue growth and improve margins.
• Maintain a disciplined approach to pipeline development and conversion.
• Build and implement value-based sales strategies for industry segments.
• Design and implement engagement plans for prospective clients.
• Foster relationships to enhance brand perception and position Certis as a partner of choice.
• Develop and maintain strategic account plans for priority clients.
• Monitor and analyze market trends, industry developments, and competitor activity.
• Lead coordination of tenders and proposals.
• Partner with Sales and Marketing to develop integrated strategies.
• Liaise with internal teams to identify joint opportunities.
• Maintain up-to-date records of sales activities and client interactions in the CRM.
• Ensure adherence to contract review and signing processes.
• Foster a culture of collaboration, coaching, and knowledge sharing. 

Benefits & Culture

What We Offer:  

• Highly competitive salary. 
• A variety of employment options from full time, part time employment under a Hybrid Working Model that encourages balance. 
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide.
• A well-being program that provides advice about mental, physical, and financial well-being.
• An Employee Assistance Program (EAP) that is available to employees and their families.
• Cultural Diversity and Inclusive Work Environment - built on the foundations of RESPECT. 
• Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects.
• Annual Employee Engagement Survey and Action Planning Outcomes to promote a culture of improvement.

Our Values  

We are committed to: 

• Safety & Well-being – Prioritizing a strong safety culture for employees and clients.
• Excellence & Innovation – Utilizing advanced security technology and best practices.
• Integrity & Professionalism – Operating with trust, accountability, and ethical standards.
• Inclusivity & Growth – Fostering a diverse and supportive work environment.  

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293