(CTS) Project Quality Assurance Manager

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive. At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference. If you're ready to build the future, your journey starts here—with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.

Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.

Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

Ensure major projects are delivered effectively and aligned with scope, schedule, cost, and quality expectations. The role conducts structured project reviews, identifies early-warning risks, and recommends corrective actions to keep projects on track.

Key Responsibilities

1) Scope & Deliverables Assurance

• Verify that project scope is clearly defined and well-controlled.
• Monitor for scope creep and ensure deliverables meet contractual and internal requirements.
• Track all current projects to ensure sign-off milestones, billing and payment are followed.

2) Schedule & Milestone Compliance

• Assess adherence to project timelines, milestones, and critical paths.
• Highlight delays and support teams in developing recovery plans.

3) Process & Controls Review

• Evaluate project management processes and internal controls to identify gaps, risks, and improvement opportunities.

4) Cost & Resource Monitoring

• Analyse contributing factors for project’s cost overrun.
• Surface issues related to resource constraints or misallocation.

5) Quality & Risk Checks

• Review quality findings and project health indicators to detect early-stage risks such as delays, scope changes, budget issues, or resource shortages.

6) Stakeholder Collaboration & Improvement

• Partner with project managers and stakeholders to implement corrective actions.
• Recommend process enhancements to strengthen future project delivery.
• Conduct sharing/training session with the Project Managers to ensure compliance to project delivery methods and P&L Management

Skills & Experience

• About 3–4 years of experience in Project Quality Assurance or Project Quality Review.
• Experience in IT or Security Surveillance projects is strongly preferred.
• Diploma or Degree in IT, Engineering, or a related field.

Recognition & Reward

Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth. Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses. Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.