AR Billing Officer

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.
We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.
At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.
We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

. Verify billing documents received from respective business entities and ensure customers are
billed in an accurate and timely manner.
. Submit eInvoice to AGD or customers’ invoicing portal.
. Escalate rejection eInvoices, track Open log issues and ensure it is resolved with proper
closure with respective process stakeholders.
. Prepare billing supporting reports as per customer’s requirement.
. Post monthly sales accrual/reversal in SAP.
. Work with Order Management team on matters relating to sales order processing.
. Raise credit note via eCN & send out to the customer.
. Attend and reply to internal & external customer’s enquiries on invoicing and billing matters.
. Prepare monthly KPI reports (such as invoice list, invoice rejection list).
. Submit monthly updates for management reporting (such as invoice cancellation, billing delay
status).
. Prepare aging reports required by internal or external auditor or respective business entities.
. Process refunds of credit balances such as excess payments or credit notes upon customer’s
request.
. Perform any other tasks as assigned.

Skills & Experience

. A Diploma in Accountancy / Finance LCCI / CAT or equivalent
. Preferably with 2 years of relevant work experience
. Good communication skills and confident in engaging customers
. Strong proficiency in MS Office applications
. Knowledge in SAP will be an added advantage

Recognition & Reward

• Work on projects for world-class security projects renowned for their safety, reliability and
efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs
and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical
insurance and dental allowance.