AVP/Team Lead, IFM Solutioning

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here—with us.
 

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.

Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.

Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

This position is responsible for developing and implementing Ops-Tech end-to-end solutions that align with Certis’ strategic direction, customer needs, and operational capabilities.

The AVP leads solutioning efforts across multiple functions, including Hard and Soft FM operations including Security, and business development, and plays a key role in shaping proposals, standard operating procedures, and technology integration.
 

Scope:

• Lead a team in Integrated Facilities Management Solutions & Development
• Provide support to sales, Business Units, and technology partners for pre-sales activities, pipeline development, and budget preparation
• Proven track record in orchestrating successful IFM bids, develop strategies, design IFM solutions using Smart FM Technologies, and prepare presentations, proposals, and cost estimates
• Identify and onboard service and digital partners
• Integrate Ops Tech approaches to complement facilities management operations with property technologies to further enable digitization, automation and optimized Smart FM solutions
• Assess existing business solutions and models to enhance service offerings using Ops Tech/ business process re-engineering for digitization and innovation
• Collaborate on Smart FM solutions based on operational insights with internal technology and data analytics teams

Skills & Experience

• Bachelor’s Degree in Business or related field
• Integrated Facilities Management (IFM): Deep understanding of FM operations, service delivery models, and industry standards.
• Smart FM Technologies: Familiarity with IoT, automation, building management systems (BMS), and digital twin concepts.
• Ops Tech Integration: Knowledge of property technologies and how to embed them into FM workflows.

Recognition & Reward

Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.

Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.

Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.