Cyber Security Incident Response Manager (CISO)

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

As a Cybersecurity Incident Response Manager in our CISO office, you will lead incident response, threat intelligence, and use case development to protect the organisation from cyber threats. The ideal candidate will combine technical expertise in threat detection and incident management with strategic oversight, ensuring timely, effective, and compliant response to security incidents.

What You'll Do:

• To work closely with the security monitoring team (MSSP) and internal operations team (Certis BU) to strengthen threat monitoring and detection of cyber threats within the scope of organization.
• Handle and document high and critical incident details, actions taken, and outcomes in incident tracking systems.
• Development of new playbooks and updates to existing playbooks where necessary.
• Respond to cyber security incidents and oversee investigations following established playbooks and procedures, including containment, eradication, and recovery steps.
• Collaborate with internal teams (IT, network, application) to investigate and resolve incidents.
• Perform threat analysis and contribute to continuous improvement of detection and response capabilities in MS Sentinel.
• Perform incident response drills- Quarter phishing red teaming and contribute to post-incident reviews and reporting.
• Support vulnerability management and threat activities as needed.
• To review and follow up on threat intelligence received from both internal and external sources.

Skills & Experience

What You’ll Bring:

• 4–6 years of experience in cybersecurity, with focus on threat management and incident response.
• A team player and a great collaborator with a firm commitment to the team’s success
• Self-motivated with strong interpersonal and stakeholder management skills.
• Bachelor’s degree in related area and/or with equivalent experience in cyber security training, e.g. CISSP.
• Exposure to IT risks assessment or technology audit work includes enterprise IT security, cyber security and/or cloud security services, e.g. AWS, Azure.
• Good knowledge on MS Sentinel.
• Strong knowledge and experience with Cloud security standards and cybersecurity frameworks like NIST, ISO27001, CSA Security-by-Design and Personal Data Protection Act, Essential 8 are essential.
• Up to date with knowledge on cyber security technologies and standards. Operational knowledge of and experience in SIEM and SOAR would be ideal. 

Recognition & Reward

What you can expect from us:

• Work on projects for world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our Compass values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.