Deputy Head, Logistics Services

Date:  17 Nov 2023


Business Unit:  Certis CISCO Secure Logistics Pte Ltd

About Certis

We are a leading security services organisation. We put technology to work in making our world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career

Duties & Responsibilities

•    Develop operational solutions and planning based on customer’s requirements with respect to available resources and capability
•    Liaise and coordinate between the customer and internal teams to meet planned demands/targets as well as address gaps quickly and amicably
•    Identify areas of WSH concerns within operations team and implement mitigating actions, when possible
•    Oversees the planning of trips/routes to make them more efficient
•    Ensure the operation team adhere to all customer’s SLA without fail
•    Ensure the efficiency & effectiveness of operations
•    Engage customer during contract renewal and SLA meeting to ensure all customer’s feedback and queries are responded to.
•    Any other duties and projects assigned by Head of Logistics Services

Skills & Experience

•    Degree from a recognised institution of any discipline
•    Preferably with Operations Management or Supply Chain Logistics background.
•    Demonstrate ability to communicate, present and influence effectively at all levels of the organisation and customers.
•    Proven ability to manage multiple operations/projects/assignments at a time while giving due attention to details.
•    Self-motivated and able to thrive in a results-driven environment.
•    Ability to prioritise tasks and possess effective time-management skills to meet deadlines and planned deliverables.
•    Possesses leadership, man management, critical thinking and problem-solving skills.
•    Able to work independently with an interest in keeping things organised as well as being a strong team player.

Recognition & Reward

What you can expect from us:

•    Work on world-class security projects renowned for their safety, reliability and efficiency
•    Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
•    Community volunteering opportunities
•    A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.
Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.