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Employee Relations Administrator

Date:  21-Sep-2022


Business Unit:  HRS

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

  • Manage matters pertaining to morale, welfare and Workplace Safety & Health of ground staff.
  • Assist management of performance concerns, disciplinary actions and conflict management issues.
  • Investigate work-related or compliance issues and prepare summary reports, conclusions and recommendations to internal stakeholders and clients.
  • Attend to staff queries (regarding salary, employee benefits, claims etc) and manage staff grievances in a professional and timely manner.
  • Support and/or the Employee Relations Manager in all employee welfare initiatives/ projects.
  • Assist to collate timesheets and monitor employees’ attendance via the Time-Tracking System (TTS).
  • Conduct site and house visits periodically and as and when necessary, and to support the delivery and distribution of critical documents, such as letters, contracts etc, to employees.
  • On-boarding management, including the following:

        - Conduct induction briefing.
        - Coordination with internal Lodgings team on housing-related    matters.
        - Work Pass applications.
        - Mounting of staff.

  • Off-boarding management, including the following:

        - Guide employee through exit processes.
        - Conduct Exit interviews to solicit valuable feedback.



Skills & Experience

  • Minimally a Diploma in Human Resource Management or a related field.
  • Minimally 2 years of relevant experience in a related role.
  • Passionate in HR/Employee relations/ Engaging with staff.
  • Able to multi-task and work independently in a fast-paced environment.
  • Proficiency of the Singapore Employment Act.
  • Meticulous, analytical and possesses an eye for details.

Recognition & Reward

What you can expect from us:

  • Work on projects for world-class security projects renowned for their safety, reliability and efficiency
  • Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
  • Community volunteering opportunities
  • A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our Compass values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.