Executive, Lodgings (1 Year Contract, Opportunity to Renew / Convert)

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology, from AI to Robotics, to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You'll be part of a mission that goes beyond operations, shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower, driven by trust and powered by people.

Shape the Future: Take charge of your development and explore diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential and a culture that will take you further.

Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we're committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

• Fulfil internal housing demand through unit sourcing, evaluation, rental negotiation, and mounting of suitable accommodation.
• Perform unit setup and furnishing for new units, as well as reinstatement works for end-of-lease units.
• Prepare and maintain e-documents related to tenant live-in and live-out processes.
• Conduct tenant live-in briefings and manage end-to-end tenant exit procedures.
• Maintain accurate and up-to-date tenant records, including HDB registration and other statutory requirements.
• Prepare and verify lodgings-related billing items and supporting documents for administrative processing, ensuring accuracy and timely submission.
• Liaise with landlords, property agents, and stakeholders on tenancy administration matters, including lease renewals, tenant registration, and reimbursement claims.
• Manage daily lodgings operations, including unit inspections, tenant movement tracking, stakeholder enquiries, and other operational matters.
• Ensure all housing-related enquiries, requests, and issues are attended to and resolved within established service timelines.
• Coordinate and schedule routine preventive maintenance activities, including air-conditioning servicing and other periodic maintenance works.
• Liaise with contractors to obtain quotations for cleaning, repair, maintenance, and reinstatement works, and oversee the completion of such works.
• Ensure all unit tenancies, service agreements, vendor contracts, and maintenance schedules are monitored and renewed in a timely manner to prevent any service or operational lapses.
• Manage Personal Protective Equipment (PPE) inventory, including stock monitoring, issuance, replenishment, and record maintenance.
• Operate company vehicles when required to support lodgings operational activities, inspections, and site visits.

Skills & Experience

• Proficient in Microsoft Office applications, particularly Microsoft Excel and Outlook.
• Strong organizational and multitasking abilities, with the capacity to manage multiple priorities while maintaining accuracy and attention to detail.
• Meticulous, process-oriented, and able to work independently with minimal supervision.
• Strong interpersonal and customer service skills, with the ability to effectively engage tenants, landlords, agents, contractors, and internal stakeholders.
• Prior experience or knowledge in real estate, property management, facilities management, or a related field would be an advantage.
• Possess a valid Class 3 Driving Licence.

Recognition & Reward