Lodgings Officer (1 year contract)

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.
We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.
At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.
We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

• Manage day to day lodgings operation matters for both HDB units and Service Apartment issues.
• Ensure all existing group chats housing issues and enquiries are attended at all times.
• Mounting of new tenants to available units and conduct live in briefing
• Managed Lived out Tenant – Collect back the key, check the house damaged condition and get the signed housing exit form
• Contact Contractors to quote and seek approval to proceed for repairing and cleaning services
• Ensure all the tenant’s info are update into system and registered with HDB
• Liaise with individual landlords if there are faulty items in the unit and follow up with the excess amount reimbursement
• Follow Air-con contractors to respective units for Air-con servicing.
• Ensure Air-con Contractor complete the air-con servicing as per scheduled.
• Assist Certis BU upon urgent housing request.
• Ensure Landlord are updates on all housing issues.
• Ensure Van are always log in to the driver portal before driving and log off after driving.

Skills & Experience

• Proficiency in MS Office (particularly MS Excel).
• Demonstrated ability to manage multiple projects at a time, while maintaining sharp attention to details.
• Meticulous and process-oriented.
• Preferably one with Real Estate industry knowledge and experience  
• Possesses Class 3 Driving License

Recognition & Reward

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.