Manager, Development and Solutioning (2-year Contract)

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.
 
At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.
 
If you're ready to build the future, your journey starts here—with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.
Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.
Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

We are looking for an energetic and enthusiastic individual to join us as part of the Solutioning and Development team. The incumbent will be required to maintain close co-ordination with internal and external stakeholders while driving the organization’s business solutioning and development strategies, enhances its current portfolio, and explores new business opportunities. He should efficiently execute business strategies that are in line with organizational objectives.

Duties and responsibilities 

• Manages a team of managers to provide pre-sales solutioning
• Lead new business ventures and plan approaches and market entries
• Drive product innovation and carry out solutioning and product development projects in accordance to business needs
• Provide support to the sales team and engage with customers to ensure their needs are met effectively and in a timely manner
• Work closely with internal stakeholders to ensure seamless delivery and commitment to customers
• Foster close relationships with existing and new customers to understand their technical requirements, to innovate and develop new product ideas
• Generate and present compelling ideas and solutions to customers, effectively communicating their value proposition to secure buy-ins and build lasting trust
• Demonstrate urgency in resolving and responding to customers' issues and requests
• Work closely with Sales/Account Managers to ensure timely renewal of contract
• Collaborate with internal stakeholders to ensure alignment on customer on boarding procedures and billing processes for new accounts
• Any other duties and projects assigned by Head Development

Skills & Experience

• Bachelor’s degree from a recognized university, background in Information Technology (IT), coding or related fields is highly advantageous and will be considered a plus
• Experience in both the project and contract management, and sales side of running a business
• Demonstrate ability to communicate, present and influence effectively at all levels of the organisation and customers.
• Excellent negotiation and presentation skills.
• Self-motivated and able to thrive in a results-driven environment.
• Ability to prioritise tasks and possess effective time-management skills to meet deadlines and planned deliverables.
• Possesses leadership, man management, critical thinking and problem-solving skills.
• Excellent verbal and written communications skills as well as be able to relate to others on a professional level.
• Able to work independently with an interest in keeping things organised as well as being a strong team player.
• Candidates with experience in leadership positions will be considered favourably

Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.