Manager, Solutions & Development (Integrated Facilities Management)

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here—with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.

Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.

Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.
 

Duties & Responsibilities

Job Purpose

The Manager, Solutions & Development will lead and drive the full cycle of Facilities Management solutioning (i.e., development to implementation). He/she should be passionate in strategy development, project management client management.

Duties & Responsibilities 

• Manage the full cycle of solution development to solution implementation
• Manage the solution & development works including development of proposals and standard operation procedure in line with Certis strategy and vision
• Manage cross functional projects, including the development of project plans, budgets, scheduling, issue management, implementation and progress reporting
• Support various sales and operations teams in customer management
• Understand clients' businesses and develop creative solutions / services to address their needs 
• Be familiar with Built Environment technologies and apply them in solution development to provide customized solutions for clients
• Develop and implement strategies for new products and services
• Review existing business solutions and models to enhance service offerings

Skills & Experience

• Diploma or Degree in Engineering, Facilities Management or equivalent
• Minimum 3 years of experience for Degree holder or 6 years working experience for Diploma holders, in Integrated Facilities Management, Operations or Business Development
• Preferred knowledge in Built Environment technologies (i.e CMMS, BMS, ACMV, electronic security system etc)
• Stakeholder and/or project management
• Experience in Lean six sigma or equivalent
• Possess a customer-centric mindset and enjoy fostering clientele relationship
• Self-driven and results-oriented individual with ability to function independently and excel in a dynamic environment
• Flair in written communication and presentation skills is an advantage
• Creative, analytic and passionate persona

Recognition & Reward

Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.

Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.

Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.