Manager / Senior Manager, Institute of People Development (IPD)

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.
 
If you're ready to build the future, your journey starts here—with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.
Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.
Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

• Design and Facilitate Training Programs: Develop and deliver comprehensive training programs focused on leadership, team development, and other power skills, tailoring them to meet the unique needs of different teams and individuals.
• Program Enhancement: Utilize training analytics to drive continuous improvement and enhance program effectiveness, implementing improvements based on insights gained from program evaluations.
• Leadership Engagement Events: Collaborate with stakeholders to organize in-house leadership engagement events, overseeing the entire event lifecycle from planning to execution, and facilitating post-action learning sessions.
• Cross Collaboration and Communication: Collaborate with various departments to comprehend their learning needs and team-building objectives, then design and execute team-building events for various business units that align with organizational goals.
• Performance Insights: Provide valuable insights into the impact of leadership and cultural programs on organizational performance, and contribute to data-driven decision-making processes related to learning and development.
• Culture Strategies: Plan and lead organization-wide culture strategies and initiatives to enhance organizational effectiveness while simultaneously driving transformative initiatives to build a purpose-driven organization.
• Research and Innovation: Conduct research to identify and incorporate performance-building instruments and programs, while staying abreast of industry trends and best practices to continuously innovate in the realm of team and organizational effectiveness.

Skills & Experience

• Bachelor’s degree in Organizational Development, Education, or other related disciplines.
• Experience (at least 7 years) designing, developing, and implementing effective cultural and leadership development programs that are practical, realistic, and produce measurable impact.
• Excellent writing, presentation, interpersonal, and communication skills, with the ability to present complex, strategic ideas or concepts in a convincing and inspiring manner.
• Excellent facilitation skills and a proven track record of delivering training programs.
• Certification in WSQ Advanced Certificate in Learning and Performance (ACLP), Diploma in Design and Development of Learning for Performance (DDDLP), Crucial Conversations, Multipliers, 7 Habits/Insight Colors, and other developmental tools will be an advantage.
• Result-oriented, team player, and a strong desire to make our world a Safer, Smarter, And Better place.

Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.