Manager/Senior Manager, HR Business Partner

About Certis

Certis is a leading outsourced services partner that designs, builds and operates smart, integrated solutions across security, facilities management and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology, from AI to robotics, to deliver critical services that protect lives and enable communities to thrive. At Certis, your work has purpose. You will be part of a mission that goes beyond operations and shapes safer, smarter and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth and empower you to make a meaningful difference. If you are ready to build the future, your journey starts here with us

Life at Certis

• Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect and empower, driven by trust and powered by people.
• Shape the Future: Take charge of your development with diverse opportunities across roles, borders and technologies. Work alongside leaders who invest in your potential and a culture that will take you further.
• Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we are committed to creating long-term value not just for our customers, but also for society and the environment.

Duties & Responsibilities

• Provide advisory support to Business Heads on all HR matters.
• Identify HR gaps and proactively recommend solutions aligned with organisational processes and goals.
• Conduct strategic HR planning to address complex business and operational requirements, ensuring alignment with overall organisational strategy.
• Analyse manpower trends to determine labour demands, facilitating proactive workforce planning and resource optimisation.
• Partner with the Compensation team to facilitate performance appraisal and salary review cycles, ensuring fair and effective performance management practices.
• Collaborate closely with Business Heads and the People Development team on workforce and succession planning to build a robust talent pipeline.
• Lead in resolving complex employee relations issues and addressing grievances to foster a positive and inclusive workplace culture.
• Evaluate and recommend training programmes based on team and individual needs, collaborating with stakeholders to enhance skill sets and capabilities.
• Ensure HR policies comply with Singapore labour laws and regulations, staying abreast of changes and recommending necessary adjustments.
• Represent GHR in projects and user acceptance testing, as required.
• Play an active role in shaping and executing talent acquisition strategies and efforts.
• Support and promote employee experience initiatives and campaigns.
• Perform any other ad hoc duties as assigned.

Skills & Experience

• Degree with at least 5 years’ relevant work experience as an HR Business Partner.
• Strong analytical skills with the ability to assess complex HR issues and propose effective solutions.
• In-depth knowledge of Singapore labour laws and regulations.
• Excellent interpersonal and communication skills.
• Demonstrated ability to multitask and collaborate in a dynamic, fast-paced environment.
• High attention to detail, ensuring accuracy and precision in documentation and decision-making.
• Proficient in data storytelling (tools and techniques) to present HR insights effectively.
• Methodical and thorough approach to work, ensuring quality execution and sound problem-solving.
• Proficient in MS Office applications.
• Knowledge and hands-on experience with SAP will be an added advantage.

Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.