Operations Manager, Security Transport Unit

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

•    Managing the supervisory team that is overseeing the 24/7 CIT operations at the Command Centre
•    Monitor the day-to-day activities, managing the flow of information and reporting to management of issues arising from progress, quality and safety
•    Manage Daily Cash Planning and Forecasting as well as to review forecasting model enhancements, improve accuracy and resiliency
•    Collaborate with and manage relationships between stakeholders, partners and leadership to ensure key deliverables are met on time
•    To ensure compliance to process/policies as stipulated in the respective Standard Operating Procedures/Job Breakdown Sheet
•    Generate and provide operational deck and reports to stakeholders and partners
•    Analysis of key data parameters to drive process changes where required
•    Lead in the planning, organization and management of adhoc projects as assigned

Skills & Experience

•    Diploma/Bachelor’s Degree from reputable Polytechnic/university
•    Candidates with experience in leadership positions (Commissioned Officer) will be considered favorably
•    Strong team lead, communicator and stakeholder management
•    Strong numerical, data analysis and process improvement skills
•    Preferably possess good IT and project management knowledge and able to thrive in a technology driven environment
•    Knowledge and experience managing Microsoft Power Platforms (Power App, Power BI, Power Automate) will be preferred
•    Abilitiy to multi-task and remain calm under pressure, especially during peak hours and intense situations
•    Strong ability in resource planning, organization & implementation
•    Excellent presentation and communication skills, with experience presenting to senior management executives

Recognition & Reward

What you can expect from us:

•    Work on world-class security projects renowned for their safety, reliability and efficiency
•    Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
•    Community volunteering opportunities
•    A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.
 
Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.