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Operations Technical Manager

Date:  16-Jun-2022


Business Unit:  Certis IFM Pte Ltd

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

As part of the Certis Integrated Facilities Management (IFM) Business Unit's multi-disciplinary team, you will support the BU's drive towards smart facilities management and integration of full suite of FM operations and services. You will be tasked to contribute to the design and implementation of bespoke solutions jointly with the in-house Engineering and Technology partners.

  • Conduct user training on Computerised Maintenance Management System (CMMS);
  • Perform internal audit on system utilization and SOP compliance;
  • Perform data validation and corrective measure for new project;
  • Assist in system support for the operation teams;
  • Lead and/or assist implementation of IT systems/projects for the business unit;
  • Able to use digital systems and tools (e.g. Security+/Mozart orchestration platform, mobile-enabled facility mgmt tools etc.) to perform healthy building and infrastructure operations while also reducing costs, improving productivity and boosting sustainability; and
  • Any other duties assigned.

Skills & Experience

  • Good communication skills.
  • Good organization skills.
  • Able to work effectively under time pressure.
  • Able to work independently and manage relationships in a matrix environment.
  • Preferably has experience in the following areas:
    • 1. >1 year experience in software development projects.
    • 2. Experience with Computerised Maintenance Management System (CMMS).
    • 3. Domain knowledge in Facility Management.
  • Diploma or Degree in the following areas - Electronics/ Electrical/ Mechanical/ Mechatronics Engineering OR Equivalent IT/ Engineering qualifications.
  • Awareness of different digital systems and tools in the field of real estate, property & facilities management (e.g. Security+/Mozart orchestration platform, mobile-enabled facility mgmt tools etc.)

Recognition & Reward

What you can expect from us:

  • Work on projects for world-class security projects renowned for their safety, reliability and efficiency
  • Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
  • Community volunteering opportunities
  • A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.