Presales Engineer

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

A Presales Engineer (Electronic Security) supports Certis’ security solutions by designing and positioning CCTV, access control, and intrusion systems, integrated with client IT and cybersecurity requirements.

You act as the technical expert during the sales cycle, working with Sales to understand client needs, design secure solutions, and ensure smooth integration into their IT environment.

Key responsibilities may include:

 1. Solution Design & Architecture

• Design integrated physical security solutions including IP Video Surveillance (CCTV), Access Control Systems (ACS), Intrusion Detection, and Intercom systems.
• Design network architectures ensuring smooth IoT/edge device deployment, reliable communication protocols, and bandwidth optimization.
• Ensure all physical security designs comply with corporate IT cybersecurity standards, including firewall configurations, encryption, and endpoint security.

2. Presales & Bidding

• Lead technical discussions, architectural whiteboarding, and product demonstrations for prospective clients.
• Conduct site surveys to evaluate physical deployment conditions and gather detailed client requirements.
• Prepare comprehensive Bills of Materials (BOM), technical proposals, compliance matrices, and cost estimations for tenders. 

 3. Proof of Concepts (POC) & Vendor Management

• Execute Proof of Concepts (POCs) and pilot projects to validate solution feasibility and performance.
• Evaluate, recommend, and manage relationships with third-party hardware and software vendors. 

4. Handover & Project Support

• Conduct detailed technical handovers to the post-sales implementation and project delivery teams to ensure smooth rollout.
• Provide tier-3 technical escalation support during complex installations. 

Skills & Experience

Education: Bachelor’s Degree in Computer Science, Information Technology, Electronics Engineering, or a related field.

Experience: 3+ years of experience in technical pre-sales, systems engineering, or solution architecture, specifically within physical security (ELV) or IT networks.

Technical Skills:

• Proficiency with electronic security platforms (e.g., Milestone, Genetec, Avigilon, Lenel, Hikvision, Dahua, Gallagher or similar).
• Strong IT infrastructure and networking fundamentals (TCP/IP, routing, switching, VLANs, and VPNs).
• Knowledge of cybersecurity principles, server virtualization, and database management.

Soft Skills: Exceptional client-facing communication, presentation, and proposal-writing skills.

Certifications: Relevant industry certifications are highly advantageous (e.g., CISSP, CCNA, or vendor-specific security/networking certifications)

Recognition & Reward

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.