Senior Business Analyst - SAP (SD/MM/CS) 2 years contract

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

Life at Certis

• Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower - driven by trust, powered by people.
• Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.
• Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

• Act as the subject matter expert for SAP SD and MM modules, ensuring reliable system performance, seamless integration, and alignment with business objectives.
• Analyze and optimize order-to-cash and procure-to-pay processes; translate business requirements into functional specifications, system configurations, test scripts, and training materials.
• Lead or support SAP projects (implementations, enhancements, upgrades) with accountability for timelines, budgets, scope, and risk management.
• Provide timely resolution of SD/MM-related issues in line with SLAs; manage minor change requests and ensure smooth operations.
• Maintain comprehensive documentation; ensure all changes comply with change management, cybersecurity, and audit requirements.
• Serve as the primary liaison between business units and SAP technical teams, driving alignment and stakeholder engagement.

Skills & Experience

• 6–8+ years of hands-on SAP experience with strong configuration and process knowledge in SD and MM (CS exposure is a plus).
• Proven track record in SAP implementation and enhancement projects within complex, multi-country environments.
• Deep understanding of end-to-end processes—order management, procurement, logistics, commissions, tagging, and after-sales service.
• Strong analytical, problem-solving, documentation, and stakeholder management skills; excellent communication across teams.
• Bachelor’s degree in Information Systems, Business, Engineering, or related field; familiarity with SAP Fiori, S/4HANA, or AI-driven integrations is advantageous.

Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.