Senior Manager, Employee Communications and Corporate Social Responsibility (CSR) Lead

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here—with us.

Life at Certis

• Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.
• Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.
• Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

We are seeking a dynamic and strategic Employee Communications and CSR Lead to enhance internal communication, foster employee engagement, and drive the company’s social responsibility initiatives across HQ and markets. This role involves developing and executing compelling employee communication strategies for over 21,000 team members across Singapore, Australia and Qatar, developing and promoting our CSR strategy and programmes in ensuring alignment with the Certis Purpose and corporate values.

Key Responsibilities:

Employee Communications

• Drive internal communication strategies to strengthen transparency, alignment, and culture across all markets.
• Lead multi-channel messaging through intranet, newsletters, town halls, videos, and employee apps.
• Partner with senior leaders to craft clear, consistent messages that reflect our Purpose.
• Guide markets and business units to ensure aligned, timely communication Group-wide.
• Plan and execute engagement activities that foster connection and belonging.

Corporate Social Responsibility (CSR)

• Lead the development and rollout of CSR initiatives that reflect our values and commitment to community impact.
• Work with regional teams to localise CSR programmes effectively.
• Drive internal campaigns to boost awareness, participation, and volunteering.
• Track and report CSR and engagement metrics; recommend improvements.
• Build strong partnerships with internal and external stakeholders to support CSR efforts.

Media & Public Relations

• Support Group PR initiatives aligned with strategic priorities, especially in tech and innovation.
• Assist in crisis communications, including media monitoring and analysis.

Skills & Experience

• Bachelor’s degree in Communications, Public Relations, Marketing, Social Sciences, or a related field.
• Proven experience (8+ years) in employee communications, corporate social responsibility, or related roles, preferably within organizations with multiple regional offices.
• Excellent written, verbal, and digital communication skills.
• Strong project management skills with the ability to coordinate across multiple regions.
• Passion for sustainability, social responsibility, and corporate culture building.
• Ability to influence and engage diverse audiences at all levels of the organization.
• Cross-cultural awareness and sensitivity to regional differences.

Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.