Senior Manager, Learning Quality & Systems

Date: 14 Aug 2025

Location:

Singapore

Business Unit: Certis Corporate University

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here—with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.
Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.
Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

Lead and manage a team to ensure effective performance and collaboration.
Oversee the registrar function to ensure smooth daily operations.
Collaborate with key stakeholders to address registrar process and system issues, enhancing workflow efficiency.
Oversee the Learning Management System (LMS) and liaise with the LMS account manager to resolve related issues, ensuring a better learning experience for staff.
Manage the launch/assignment and track completion of core programmes via the LMS.
Consolidate and report the status of core programmes.
Conduct learning data analytics and propose learning interventions based on insights gathered.
Oversee facilities management to ensure the safety and well-being of all staff and trainees.
Establish and reinforce the governance of learning policies and interventions.
Conduct ISO 9001:2015 internal audits and support external audits.
Manage CCU Advisory Council and CCU Associate Faculty to maintain its aim and relevancy. Support their back-end administrative functions to ensure smooth-running of meetings and activities.

Skills & Experience

Degree in any discipline.
Experience in learning systems and/or education-technology tools.
Experience in leadership/management role.
Experience in data analytics.
Good communication skills and interpersonal skills with the ability to work as a team.
Experience in Singapore’s adult education sector is a plus.
Experience in workplace safety management is a plus.
Having a WSQ Advanced Certificate in Learning and Performance (ACLP) is a plus.