Senior RPA Analyst

About Certis

Certis is a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

• Design end-to-end RPA workflows and integration recipes using Automation Anywhere (A360) and Workato based on business requirements.
• Collaborate with business users to gather, clarify, and document process requirements, identifying automation opportunities.
• Translate business needs into clear, structured specifications for vendor execution.
• Review and validate vendor-developed bots and recipes to ensure functional accuracy, performance efficiency, and adherence to best practices.
• Manage testing activities, including preparing test scenarios and supporting user acceptance testing (UAT).
• Respond to business-as-usual (BAU) issues and change requests by coordinating fixes and enhancements with vendors.

Skills & Experience

• Degree or Diploma in Computer Science, Information Technology or a related discipline.
• At least 3 years of relevant experience with Automation Anywhere (A360) and/or Workato, including designing automation solutions.
• Strong analytical, troubleshooting, and documentation skills.
• Able to work independently, manage multiple tasks, and coordinate effectively with internal stakeholders and external vendors.
• Experience working directly with business users to understand needs and validate solutions.

Recognition & Reward

• Unlock Your Growth Potential: Benefit from unparalleled support for your professional development with Certis Corporate University, the first of its kind in Asia.
• Empower Change: Make a lasting impact through innovative initiatives that transform local communities and global industries.
• Join a Culture of Innovation: Be a part of our team of innovators, working together to drive technological advancements towards a Safer, Smarter, And Better tomorrow for all.