Support Officer

About Certis

Certis is a leading outsourced services partner that designs, builds and operates multi-disciplinary smart security and integrated services. Our multi-service offerings leverage our strong heritage in security, and are augmented by applied AI solutions. These solutions are part of our comprehensive technology development and systems integration capabilities that are fully cyber secure by design.

We forge deep partnerships with our customers in the private and public sector. Our customers trust in our unique principle of Operational-Design First, and share our belief that technology and operations must work hand-in-hand, not in silos.

With your business needs firmly in mind, we first seek to understand your operations thoroughly, so that we co-create the perfect experience that drives optimal outcomes for you. Underpinned by robust process design, we will operationalise the full turn-key solution that guarantees results.

At Certis, we seamlessly orchestrate security, facilities management and customer experience for greater cost efficiencies that empower your future. We are committed to building a safer, smarter, better and more sustainable business for you.

Certis is headquartered in Singapore, with an international presence that extends to Australia and Qatar.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career! 

Duties & Responsibilities

• Coordinate daily job assignment with the Engineers/Vendors/Contractors
• Validate project information, ensure it is accurate in the revenue forecast and compliant to the policies
• Perform updates in SAP sales order and service order upon completion of the project
• Perform stock check, raise purchase requisition and follow up on delivery status
• Generate equipment issuance to Engineers/Contractors
• Follow up with Engineers/Vendors/Contractors to report on project status
• Prepare month end reports for periodic review meetings
• Schedule appointment with customers for installation works
• Perform any other tasks as assigned

Skills & Experience

• Diploma graduates / ITE / O levels are welcome to apply
• At least 2 year(s) of working experience in project management/maintenance environment
• Proficient in Microsoft Office applications especially Excel (Intermediate level)
• Knowledge of SAP and ITSM tools is advantageous
• Result-oriented with good interpersonal skills, strong problem solving skill, meticulous, proactive and resourceful

Recognition & Reward